Privacy Policy

Effective Date: Jan 01, 2026
Last Updated: Jan 01, 2026

This Privacy Policy (“Policy”) governs the collection, use, storage, disclosure, and protection of information obtained from users (“User,” “you,” or “your”) who access or use the website located at sir-charge.com, including any related applications, features, or services (collectively, the “Services”).

Sir Charge (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of Users and handling personal information in accordance with applicable federal and Michigan state laws.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the terms of this Policy.

1. Applicability and Scope

This Policy applies to all information collected by the Company through the Services, whether collected electronically, verbally, or through written communications. This Policy forms part of and is incorporated into the Company’s Terms and Conditions.

2. Information Collected

2.1 Personal Information

  • First and last name
  • Email address
  • Telephone number

2.2 Vehicle Information

  • Vehicle Identification Number (VIN)
  • License plate number
  • Vehicle color
  • Vehicle manufacturer and other identifying characteristics

2.3 Service-Related Information

  • Location information relevant to service requests
  • User-provided comments, notes, or additional details

2.4 Payment and Transaction Information

All payment transactions are processed through Stripe, a third-party payment processor. The Company does not collect, store, transmit, or have access to Users’ full credit card numbers or banking information.

The Company may retain limited transaction-related data received from Stripe, such as payment confirmation, subscription status, and transaction identifiers.

3. Purpose and Legal Basis for Processing

  • Providing, operating, and maintaining the Services
  • Processing service requests and transactions
  • Verifying payment and subscription status
  • Communicating with Users regarding accounts or inquiries
  • Improving functionality, security, and performance
  • Complying with legal and regulatory obligations

4. Cookies and Tracking Technologies

4.1 Use of Cookies

The Company uses cookies and similar tracking technologies to support the operation, security, analytics, and functionality of the Services.

4.2 Categories of Cookies

  • Strictly Necessary Cookies: Required for Website functionality and security
  • Analytics and Performance Cookies: Including Google Analytics
  • Payment and Security Cookies: Including cookies set by Stripe

4.3 Information Collected via Cookies

  • IP address (anonymized or aggregated where applicable)
  • Browser and device information
  • Usage and interaction data
  • Session and security identifiers

4.4 Third-Party Cookies

Cookies placed by third parties, including Google and Stripe, are governed by their respective privacy policies. The Company does not control or assume responsibility for such cookies.

4.5 Cookie Management

Users may manage or disable cookies through browser settings. Users may also opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-On. Disabling cookies may affect Website functionality.

5. Disclosure of Information

The Company does not sell personal information.

  • To service providers performing services on the Company’s behalf
  • To comply with legal obligations or lawful requests
  • To protect the rights, property, or safety of the Company or others

6. Data Security

The Company employs reasonable administrative, technical, and physical safeguards. However, no system can guarantee absolute security.

7. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes described herein or as required by law.

8. User Rights

Subject to applicable law, Users may request access, correction, or deletion of personal information by contacting the Company.

9. Children’s Privacy

The Services are not intended for individuals under eighteen (18) years of age. The Company does not knowingly collect personal information from minors.

10. Third-Party Websites

The Services may contain links to third-party websites. The Company is not responsible for their privacy practices or content.

11. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the State of Michigan.

12. Modifications to This Policy

The Company reserves the right to amend this Policy at any time. Changes become effective upon posting to the Website.

13. Contact Information

Sir Charge
Website: sir-charge.com
Email: sales@sir-charge.com